Sam Jacobs
Passionate Implementation Manager Dedicated to Exceeding Customer Expectations
- Role
- Implementation Manager at Nextiva
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Sam Jacobs
Driven, enthusiastic, and self-motivated professional with over 15 years of progressive…
Experience
Implementation Manager
Dec 2021 — Present · Chandler, AZ, US
Communicate with small and medium-size businesses (under 100 employees) to understand business needs and appropriately plan onboarding strategy• Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.• Utilize records management program (Nextiva CRM) for filing, protection, and retrieval of records, and assure compliance with timeline requirements.• Monitor or track project milestones and deliverables.• Create and maintain documentation to make processes sustainable and scalable• Learn and become a subject expert on Nextiva products, features, and services• Became a consistent leader and provided support for real-time needs and questions from customers and technician team
Education
Mesa Community College
Computer/Information Technology Administration and Management
2021
Skills
- Customer Service
- Sales Process
- Cold Calling
- New Business Development
- Cloud Computing
- Account Management
- Crm
- Salesforce.com
- Microsoft Office
- Sales
- Direct Sales
- Channel Partners
- Solution Selling
- Software as a Service (Saas)
- Powerpoint
- Management
- Saas
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