Samadhan Gedam

About Samadhan Gedam

15 years of experience in the Telecom domain specifically in Revenue Assurance and…

Experience

1. Manager in Sms and Whatsapp Billing

   Tata Communications

   Dec 2024 — Present · Pune, IN

   Looking after the Global Voice Solutions (GVS)/ Global Roaming Mobility (SCCP)/ DATA business and identifying the possible areas of Revenue leakage within the system for International business.• Managing complete life cycle for order processing / Opportunity to Billing (O2C / OTC)/ Bill Generation on time.• Analyse data dump from various system architect at Provisioning / Mediation / Billing and generate Exception Reports for management review with revenue impact analysis.• Managing the circuit reconciliation process between Provisioning & Billing system to ensure error free database.• Analysing file & CDR level reconciliation between Mediation and Billing system. Monitoring and Resolving of traffic processed in Mediation in order to plug loss / leakages of traffic put a check on spike or dip in traffic for all the switches,circuit, IP and customer.• Multiple validations to ensure – no gaps in billing or generate correct bill to customers. Ensure Pre-Billing, Billing & Post Billing validation carried out with 100% accuracy.• Managing the resources of Domestic Enterprise Billing Team and ensuring issue resolution within the Turn Around Time (TAT), Bill Generations & maintaining MIS• Approving invoice generation after undertaking revalidation of the recurring for data & voice billing; performing quality checks and processing documents provided by customers

Education

• Barkatullah university bhopal

  Master of computer Managements (MCM)

  1999 — 2001

• Barkatullah University, Bhopal

  B.sc

  1998 — 2001

Skills

• Team Management
• Telecommunications
• Vendor Management
• Value-Added Services (Vas)
• Management
• Customer Relationship Management (Crm)
• Vas
• Service Delivery
• Management Information Systems (Mis)
• Gsm