Samadhan Devkate
Leading Change Management at TCS | IT Service Management Leader | ITIL® 4 Certified | Driving Operational Excellence through Cloud, Incident, Problem & Change Mang.,| Championing Cloud Infra & Service Delivery Excellence
- Role
- Team Lead - Change Manager at Tata Consultancy Services
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Samadhan Devkate
Presently leading Change Management at Tata Consultancy Services (TCS), I bring over 6+ years of progressive experience in IT Service Management (ITSM).My expertise spans Major Incident Management, Incident Management, Crisis Management, Problem Management, and Change Management, enabling seamless IT operations and business continuity.I’ve successfully worked across diverse technologies and domains, including Telecom, Medical Equipment, Security & Identity Access Management, Retail & Business, and Logistics.I am ITIL® 4 Foundation certified and possess hands-on experience in Transition In & Out processes, along with the Knowledge Acquisition Phase (KAP).Throughout my career, I’ve collaborated closely with senior management and subject matter experts to drive Continual Service Improvement (CSI) initiatives, manage SLA & OLA adherence, and deliver service excellence using tools such as ServiceNow, Jira and BMC Remedy.
Experience
Team Lead - Change Manager
Nov 2025 — Present
Education
Sinhgad Institute of Technology, Lonavala
BE - Bachelor of Engineering, Electronics and Telecommunication Engineering
2013 — 2018
K.S.K Arts Science and Commerce Jr. College, Beed
Higher Secondary Education, Science
2012 — 2013
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