Sam Shepherd
Desk Based Channel Account Manager @Gradwell
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WORK HISTORY
Desk Based Channel Account Manager @Gradwell
Southampton, GB
EDUCATION
University of the West of England
Bachelor of Science - BS, Computer/Information Technology Administration and Management
ABOUT SAM SHEPHERD
A proactive Desk-Based Account Manager at Gradwell, supporting SMEs with tailored telecoms and communication solutions that drive performance and simplify operations. Whether it’s VoIP with 3CX, Microsoft Teams Phone, or our own Wave platform, I help businesses choose the right tools to stay reliably connected and collaborate more effectively.From business mobiles to broadband and leased lines, I act as a single point of contact for customers looking to streamline their comms stack — offering responsive support, clear guidance, and scalable solutions. 3CX, Microsoft Teams, and Gradwell Wave expertise Business mobile plans tailored to your team Fast, reliable broadband and dedicated leased lines🤝 Relationship-led, customer-first approach to account managementIf you\'re reviewing your communications setup or need expert support from a trusted telecoms provider — feel free to connect.
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