Sam Saddique
Regional Training & Development Manager (Security Development Lead) @Mitie
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WORK HISTORY
Regional Training & Development Manager (Security Development Lead) @Mitie
Birmingham, GB
To deliver results for my identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for:Delivery of Mitie company induction and comprehensive STARS training for all newly appointed security officers from induction to probation sign off.Delivery of all corporate training documentation to the required standard for all officers within my identified area and subsequent distribution.Implementation and follow up of officer personnel development plans where requiredSupports the security officer population in the compliance of SMART usageResponsible to the SOM for officer standards as required by the businessResponsible for the delivery of all focus topics and adhoc training as is identified by the businessDeliver the ongoing support once trained to all officer to ensure learning is imbeddedDelivery of performance management/PIP/development plans to officers where required for opportunities in relation to officer standards (uniform, time keeping, task completion etc)Integrated in to the Mitie duty manager rosterEnsuring behaviours and situations that endanger the Health & Safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.Supports the SOM with the initial investigation for QHSE incidents where required.Completes the full investigation and submission of QHSE incidents during times of SOM absence.Responsible for my area of responsibility\'s adherence to uniform standards as required by the contract.Undertakes responsibilities of the SOM during times of absence.Takes steps to maintain communication; recognise achievement and develop the Mitie community.To undertake duties associated with void properties inclusive of site inspections and audits within a designated area.
EDUCATION
South & City College Birmingham
National diploma in uniformed public services level 3
ABOUT SAM SADDIQUE
From starting my career in retail security in 2014 to where I am today, it’s been a journey built on growth, resilience, and a commitment to continuous improvement.I began as a Security Officer, gaining hands-on experience on the front line. In 2015, I was selected to be part of a brand-new SSC trial, which led to the creation of the Mobile Response Officer role—an opportunity that allowed me to broaden my operational impact and adaptability.Through consistent performance and dedication, I progressed into a Retail Support Manager position, and by 2019, I stepped into the role of Officer Development Lead. Since then, my focus has been on developing people, raising standards, and driving performance across teams.In 2025, I was incredibly proud to be recognised as Officer Development Lead of the Year. This award reflects the hard work invested in training, mentoring, and supporting officers to reach their full potential.I also had the opportunity to step up as Acting Security Operations Manager during my line manager’s absence. During this time, I successfully delivered all key KPIs, achieved the highest periodic client scorecards in the zone, and ranked second across the entire contract—results I’m extremely proud of.I remain committed to maintaining high standards, developing others, and continuously striving for excellence in everything I do.
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