Sam Poulton
Sales Support Manager @Aura
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WORK HISTORY
Sales Support Manager @Aura
Reading, GB
As a Sales Support Manager in the AV industry, my role sits at the center of the business. I lead a team that supports our customers and internal sales teams, ensuring projects run smoothly from enquiry to point of installation. From customer queries, processing orders and managing bid pricing for projects and tenders, our focus is on accuracy, efficiency, and delivering a great customer experience. It’s a fast-paced role that combines people leadership, problem-solving, and a deep understanding of AV solutions.
EDUCATION
Reading college
National diploma, Drama and Dramatics/Theatre Arts, General
ABOUT SAM POULTON
With over 18 years in the industry, I’ve built my career around connecting people, from customers and sales teams to manufacturers and service partners.As a Sales Support Manager with a strong service background, I love being that go-to person who helps things run smoothly behind the scenes. Whether it’s coordinating updates, solving challenges, or making sure everyone’s on the same page, I’m all about creating great communication and strong collaboration.I take pride in building relationships and making sure our customers and teams have the support they need to succeed. For me, it’s about more than just processes. it’s about people working together to deliver the best results possible
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