Sam McKee
Accounts Receivable Supervisor at Total Quality Logistics
- Role
- Accounts Receivable Supervisor - 3rd Party Resolution Team at Total Quality Logistics
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Sam McKee
I am a very driven US Army veteran with a diverse background in Personnel Management, Business to Business Accounts Receivable Management, Process Improvement, Billing Analysis, Account Management, and Program Management. I have over 20 years of Microsoft Excel experience and have managed teams as big as 170 employees. Specialties: Personnel Management, Business to Business (B2B) Accounts Receivable Management, Process Improvement, Billing Analysis, Account Management, Program Management, Third-Party Billing, EDI Billing, Collections Management, Recruiting, Veteran Hiring, Diversity Hiring, OFCCP Compliance, Veteran Recruiting, Diversity Recruiting, Human Resources, Skip Tracing, Unapplied Cash
Experience
Accounts Receivable Supervisor - 3rd Party Resolution Team
Dec 2022 — Present · Milford, OH, US
Managed and mentored a team of up to 17 analysts to resolve AR issues in a fast-changing and quickly growing industry. Handpicked to create and lead a specialized Accounts Receivable team tasked to drive resolutions and resolve complex billing issues for large customers that bill to third-party billers (typically via EDI billing). Strategized with IT to develop bots using Artificial Intelligence (AI) to streamline data analysis, reduce headcount, and drive resolutions. Developed a detailed training program and a training manual that was essential in educating and developing new analysts to succeed in their role. Created personal development plans (PDP) for analysts to develop them into future leaders.
Education
University of Cincinnati College of Business
Business Management
Cincinnati State Technical and Community College
Accounting
2020 — 2022
Blanchester High School
Diploma
1990 — 1994
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