Sam Fulcher

About Sam Fulcher

Reliable and adaptable IT leader who optimizes UI/CX across ever-changing technologies.• Involved in 25+ system and digital platform implementations.• Leads teams up to 10 people.• Manages budgets of nearly $5M.• Evaluates third party tech platforms and IT vendors.• Works with Designers, DevOps, UX Architects, JavaScript Developers, Content Strategists, etc.SKILLED INUser Interface (UI), Customer Experience (CX), Consent Management, Technology Roadmaps,Agile Software Development, Staff/Resource Planning, Vendor Management, eCommerceMarketing, MarTech, Web Content Accessibility Guidelines (WCAG), and more.SYSTEMS/PLATFORMS IMPLEMENTEDSalesforce Commerce Cloud, Adobe Experience Manager (digital asset management), AdobeAnalytics, Tealium iQ, Tealium EventStream, Certona Product Recommendations, UsablenetAssistive (web accessibility active remediation), Medallia Customer Feedback Platform, LiveChat,MotionCX, AfterPay, Mirakl Marketplace, Synchrony SetPay (buy now pay later), Synchrony,SessionM (Customer Loyalty program), FlyBuy (curbside pickup for Buy Online Pickup In-Store),ApplePay and TrueFit.SYSTEMS/PLATFORMS USED FREQUENTLYMonetate Personalization Platform, Adobe Scene7 Dynamic Media, Tealium iQ, TealiumEventStream, Adobe Analytics, Dynatrace, Usablenet AQA (accessibility testing), Zycus, Workday,Workfront, JIRA, Confluence, Bitbucket and Concur.MARKETING / SOCIAL MEDIA PLATFORMSAcquia Customer Data Platform, Bing Ads, Google Ads, ChannelAdvisor, Bazaarvoice (reviewsand ratings), Bluecore (email targeting), OpinionLab, Twitter and Facebook.

Experience

1. Senior Manager, IT Digital

   QXO

   Jun 2024 — Present · Charlotte, NC, US

   At QXO (Formerly Beacon Building Products) I lead an amazing team of web and mobile app software engineers. Together we deliver value for our eCommerce customers and innovative technology solutions to support our sales organization.

Education

• North Carolina State University

  Bachelor's degree, Industrial and Product Design

  1990 — 1994

Skills

• Json
• Css
• Front-End
• Xhtml
• Agile Methodologies
• Php
• Web Project Management
• Mobile Applications
• Web Development
• Front-End Development
• Web Design
• Interaction Design
• Dreamweaver
• Information Architecture
• Flash
• User Experience
• Content Strategy
• Ajax
• Cms
• Xml
• User Experience Design
• Jquery
• Web Applications
• Css3
• Adobe Fireworks
• Web Analytics
• Usability
• Apache
• Google Analytics
• E-Commerce
• Photoshop
• Website Development
• User Interface Design
• Adobe Creative Suite
• Content Management
• Wireframing
• Html
• User-Centered Design
• Multimedia
• Javascript