Sam Ferin

Senior Customer Success Manager

Role: Senior Customer Success Manager at SpotDraft
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Sam Ferin

A dedicated professional with over 10 years of experience in Customer Success. Throughout my career, I have been passionate about building strong relationships with clients and ensuring their success with our products or services.

Experience

Senior Customer Success Manager
SpotDraft
May 2024 — Present · Bengaluru, IN

Education

Karunya Institute of Technology and Sciences
B.Tech, Electronics & Instrumentation
2008 — 2012

Skills

C#
Microsoft Sql Server
Asp.net
Dcs
Javascript
Scada
Mysql
Html
Plc Programming

Contact information

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Work email
•••••@spotdraft.com
Personal email
•••••@•••••.com
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Current company

SpotDraft

Information Technology & Services · 330 employees · Founded 2017

SpotDraft is an AI-powered contract lifecycle management (CLM) platform founded in 2017. The company automates and streamlines the entire contract process for fast-growing businesses, covering everything from creation and negotiation to signing, storage, and analysis. SpotDraft aims to enhance efficiency by merging AI capabilities with human legal insight. The company, also known as Draftspotting Technologies Private Limited, has raised over $80.5 million in funding, including a significant $54 million Series B round in February 2025. With around 330 employees, SpotDraft generates revenue exceeding ₹47.1 Cr (approximately $52.5 million) and operates offices in New York and Bengaluru. Its offerings include automated workflows, negotiation and collaboration tools, a secure contract repository, analytics for data-driven decisions, and compliant e-signature solutions. SpotDraft has been recognized as Fast Company's Most Innovative Company in 2024, highlighting its commitment to improving contract management for its clients.

spotdraft.com

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