Sam Copeland

About Sam Copeland

Diverse leadership background with over 25 years of experience in Management, Sales, Training and Development, and Project Management; Experienced in analyzing performance opportunities and implementing various forms of strategic interventions to improve productivity and efficiencies while maintaining positive morale; Well versed in different forms of coaching, mentoring, facilitation, e-learning, and curriculum development based on Adult Learning Theories- 6 Sigma Black Belt Certification from Caterpillar University – process improvement methodology focused on improving quality and productivity and reducing costs by identifying and removing the causes of defects and minimizing variability by establishing standardized processes- ASTD Certified (Experienced Trainer Program) from Oklahoma University - specializes in Curriculum Development, Organizational Development, implementing Management Tools and Intervention Strategies, and Consultation Procedures to identify performance gaps and opportunities- OSHA 511 Certified – OSHA General Industry procedures and standards for non-construction industries- Conflict Management, Behavior Based Coaching, DISC Training, Myers-Briggs (MBTI), Workplace Diversity, Positive Coaching Interventions, Advanced MS Office Application Certifications – Excel, MS Word, and Power Point, Sexual Harassment Avoidance, and 7 Habits of Highly Effective People through Convergys University

Experience

1. Regional Sales Manager

   Commercial Credit Group Inc.

   Sep 2022 — Present

   Commercial Credit Group (CCG) is one of the largest privately held independent, commercial equipment finance companies in North America. We provide loans and leases to small and mid-sized businesses in the construction, fleet transportation, machine tool and manufacturing and waste industries. Our sales force is located throughout North America and sources new business through end-users equipment vendors and manufacturers with typical transaction sizes ranging from to CCG is headquartered in Charlotte, NC and operates offices in Buffalo, NY, Naperville, IL, and Hamilton ON.CCG’s success is built on relationships, equipment knowledge and a foundation of excellent customer service. Our unique brand of equipment finance has produced excellent financial performance through all cycles since our founding in 2004. We hold our originations on our balance sheet, which is funded through a combination of committed, bank credit facilities, asset-backed securities, revolving asset-backed securitizations, unsecured debt, and equity.• Prospecting for new business, at the end-user and dealer level• Maintain, build, and enhance existing customer relationships• Utilize our CRM system to track, monitor, and market to customers, prospects, and dealers• Develop strong internal relationships with credit, documentation, collections, and marketing staff• Initiate customer applications and correspondence, coordinate closings and handle ad hoc responsibilities within the territory

Skills

• Project Management
• Change Management
• Procurement
• Customer Service
• Strategy
• Contract Management
• Continuous Improvement
• Six Sigma
• Software Documentation
• Program Management
• Supply Chain Management
• Process Scheduler
• Inventory Management
• Team Building
• Management
• Coaching
• Human Resources
• Negotiation
• Interviews
• Project Planning
• Leadership Development
• Cross-Functional Team Leadership
• Troubleshooting
• Contract Negotiation
• Quality Assurance
• Organizational Development
• Budgets
• Customer Satisfaction
• Training
• Leadership
• Call Centers
• Business Process Improvement
• Microsoft Word
• Team Leadership
• Erp
• Recruiting
• Purchasing
• Process Improvement
• Supervisory Skills
• Sales Management