Sam Botterill

Customer Satisfaction Manager @Smartshield Packaging

Cambridge, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2011 — Present

Customer Satisfaction Manager @Smartshield Packaging

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Customer Satisfaction ManagerHere at SmartShield Packaging my role is to ensure our Clients are being looked after in a fast, friendly and efficient manner. We pride ourselves in providing an impeccable interaction every time. Order confirmations, delivery times and connecting Clients with the correct departments are areas I excel in.

EDUCATION

2006 — 2011

Sterling Great Lakes

High School

SKILLS

Telephone SkillsLean ManufacturingMicrosoft OfficeSalesSupply Chain ManagementPackagingProduct DevelopmentMarketingStrategic PlanningContinuous ImprovementCustomer SatisfactionNew Business DevelopmentOrder ProcessingCustomer ServiceTeam ManagementSales ManagementManagementCustomer Service ManagementAccount ManagementLogistics ManagementCustom Package DesignPurchasingProcess ImprovementManufacturing

ABOUT SAM BOTTERILL

There are typical Packaging companies and there is SmartShield. SmartShield does not just go that extra mile for our clients, we go further. Specializing in Packaging solutions for delicate, high-tech items for industries such as Defense, Aerospace, Electronics, Pharmaceutical, and more. We believe strongly that professional and intelligent Packaging for your product is not only important to keep it intact but to uphold your brand and the trust that your customers have in you. Having been in the industry for over 30 years and developed custom Packaging solutions for some of the region’s largest companies, we have a rapidly growing base of satisfied customers that are proving the value of our smart solutions – on every shipment, every day.With computer assisted drawing programs (CAD), and a vast variety of material and machinery to work with, SmartShield will design and supply you a safe arrival. To complement our custom solutions we stock a vast range of your regular Packaging & Shipping Supplies, Warehouse Equipment, and even Janitorial products…Thousands of items in stock for next day delivery.SmartShield - Packaging Done Right.

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Sam Botterill — Customer Satisfaction Manager at Smartshield Packaging in Cambridge, ON, CA | Unifers