Sam Bezzant

About Sam Bezzant

I\'m Sam Bezzant, a Ford Scholar and Team Lead QMHA with an ASOT in Computer Science and Business. Currently pursuing a Management degree and an MBA, I’m focused on project management and organizational leadership. My background combines mental health leadership with technical skills, positioning me for roles that drive growth and efficiency. With experience in both management and tech, I’m eager to leverage this unique blend in leadership positions that align strategic goals with innovative solutions.

Experience

1. Qualified Mental Health Associate (Qmha) Secure Residential Treatment Facility

   Telecare Corporation

   Nov 2021 — Present · Portland, OR, US

   In my roles at Telecare Corporation, I’ve gained extensive experience providing comprehensive mental health support at a secure residential treatment facility. As a Qualified Mental Health Associate (QMHA) and later as a Senior Residential Counselor and Behavioral Health Support Specialist, I have been instrumental in delivering direct care, driving operational improvements, and enhancing client outcomes.Key responsibilities and achievements include:Client Care & Support: Delivered individualized care, including therapeutic interventions, crisis management, and assistance with daily living activities for individuals with severe mental health conditions.Program Coordination & Implementation: Facilitated therapeutic groups, monitored clients’ progress, and implemented treatment plans in close collaboration with a multidisciplinary team.Operational Efficiency Initiatives: Successfully increased billable events by 275% and reduced medication expenditures through the implementation of an efficient inventory management system.Technology Integration: Spearheaded the adoption of Microsoft Teams chat, improving communication among 50 employees and streamlining workflows.Recognition & Leadership: Earned recognition as Employee of the Quarter for driving innovation, problem-solving, and commitment to excellence in client care and operational success.This experience has honed my skills in crisis intervention, de-escalation, and client-centered care, while also building my expertise in operational management, process improvement, and technology integration. These strengths align with my long-term goals of pursuing project management roles.

Education

• Clackamas Community College

  AS Computer Science, AS Business, Computer Science, Business

  2004

• Oregon State University College of Business

  Bachelor of Science - BS, Organizational Leadership

• Ira A. Fulton Schools of Engineering at Arizona State University

  Master of Engineering - MEng