Sam Baron
Cofounder of Dealyze (YCw15) | Managing Director @ Texla Sourcing | CEO @ Versatile Luxury Properties
- Role
- Co-founder & Head of Customer Success at Dealyze Inc
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Sam Baron
Operator and entrepreneur building and scaling businesses across SaaS, supply chain, and…
Experience
Co-founder & Head of Customer Success
May 2014 — Present · San Francisco, CA, US
Co-Founder of a Y Combinator-backed tech startup (w15) specializing in SMB and enterprise software for loyalty programs, automated marketing, and payment solutions. Joined this venture with my brother, Will, and childhood friend, Mark, as a passionate 23-year-old.In this role, I developed a unified vision for customer success, aligning C-suite leadership around consistent metrics, accountability, and collaboration. I spearheaded market plans to strategically position the company within target segments, identified strategic partnerships, and gathered competitive intelligence. My expertise extended across sales, marketing, account management, and customer support.Key Accomplishments: • Grew company revenue from $50K to $1M with under 1% churn. • Expanded the SMB account base from 3 to over 300 clients. • Successfully negotiated contracts with SMBs, franchises, and larger organizations. • Monitored KPIs and recommended new features to enhance product development. • Collaborated with the development team to create effective marketing materials, driving sales. • Established strong relationships with Directors and C-suite leaders at Metro by T-Mobile and their authorized dealers. • Led multiple regional pilot rollouts of the Metro Rewards program across 650 Metro by T-Mobile locations, achieving over 60% customer adoption. Key Result: Pilots exceeded metrics necessary for nationwide program expansion. • Developed and managed product implementation, including software training and onboarding for Metro retail staff. • Worked with the engineering team to implement scalable customer success processes. • Created, documented, and managed SOPs for customer support. • Designed and managed automated marketing campaigns and customer journey touchpoints.Despite strong growth, we were unable to sustain operations after the COVID-19 pandemic in 2020.
Education
Y Combinator
W15
University of North Florida
Bachelor of Arts (B.A.)
2009 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.