Salvatore Dimitri

Field Service Engineer @Medtronic

Verona, IT

Installation, validation and maintenance of advanced medical devices (Hugo RAS and StealthStation neuronavigation systems). Technical support and training for biomedical engineering departments, ensuring proper device management and operational efficiency. On-site and remote troubleshooting, ensuring operational continuity and maximizing device reliability. Collaboration with clients and stakeholders to identify the best technical solutions tailored to operational needs. Service management with a customer-centric and efficiency-driven approach, contributing to the strengthening of strategic relationships. Building and maintaining relationships with colleagues from different regions, fostering knowledge sharing, best practice alignment, and collaboration to enhance service quality. Adaptability and problem-solving skills, handling complex technical challenges while working in high-pressure environments. Creation of simple digital tools to optimize data management and improve daily workflows. Emerging project management expertise. Strong communication and interpersonal skills, ensuring effective interaction with diverse stakeholders.