Salman Sakandar

About Salman Sakandar

AI Specialist & Full-Stack Developer With a Bachelor\'s in Computer Science from LUMS Pakistan, I embarked on my tech journey as a developer, mastering web and mobile app development. A full scholarship to Duke University for a Master\'s in Data Analytics broadened my expertise to include NLP, Machine Learning, and advanced data analytics. Over the years, I\'ve worn many hats—from PHP development to working with React, Angular, MongoDB, and MySQL. I\'ve also crafted numerous websites on WordPress and Shopify. Today, I specialize in building AI chatbots and working extensively with Python, leveraging my diverse background to create innovative solutions that enhance user experiences and drive operational efficiency. As a Seasoned Solution Architect and AI Specialist I have passionately lead numerous initiatives; building AI Chatbots, PowerBI Dashboards, Custom LLM Solutions as well as Web and Mobile Application and spearheading various products and project. I help organizations enhance customer service and operational efficiency through cutting-edge AI solutions, driving tangible business results. My superpowers include: AI Development: Expertise in Python, LangChain, PyTorch, and TensorFlow. Full-Stack Development: Proficient in Laravel, Node.js, React.js, and mobile platforms like Android and iOS. Project Management: Leading cross-functional teams and managing startup incubation programs. Data Analytics: Strong foundation in data-driven decision-making with a Master’s degree from Duke University. 🤝 Industry Experience: Proven track record in finance and food services. Notable achievements include: Developed AI chatbots that reduced customer response times by 50%. Implemented predictive analytics models that improved operational efficiency by 30%. I\'m always looking for new opportunities to collaborate on innovative projects and push the boundaries of technology. Let\'s connect and explore how we can achieve remarkable business outcomes together!#AI #DataAnalytics #Innovation #ibex #TechLeadership #FullStackDevelopment #DevOps #OpenSource #CustomerExperience

Experience

1. Senior Ai Engineer

   ibex

   Dec 2022 — Present · US

   Leadership and Strategy:Spearheaded the AI Department, reporting directly to the CTO, to design and develop AI-powered chatbots that revolutionize customer experience Collaborated with cross-functional teams to identify business needs and develop innovative AI solutions that drive growth and innovation Led the adoption of new AI technologies and tools, ensuring ibex Global remains at the forefront of AI innovation AI Chatbot Development:Developed two AI-powered chatbots for a leading banking institution, assisting investment bankers in making informed lending decisions Implemented advanced NLP to provide real-time data analysis and insights Reduced deal processing time by 35% ⏱Created a chatbot for a popular food chain, handling restaurant bookings, complaints, and general inquiries Developed a voice bot for seamless ordering and takeout experience Integrated voice recognition and processing for a smooth customer experience Product Enhancement:Enhanced the Enteract Omni-Channel Call Center Software by integrating sentiment analysis for both chat and voice calls Provided agents with real-time sentiment data to improve customer experience Utilized sentiment analysis to identify areas for improvement and optimize customer interactions Technical Expertise:Utilized Python, LangChain, PyTorch, and TensorFlow to develop innovative AI solutions 🤖Employed deep learning frameworks to build and train conversational AI models Implemented AI solutions that align with company objectives and client needs Notable Clients and Projects:Banking Institution Chatbots Food Chain Chatbot and Voice Bot Enteract Omni-Channel Call Center Software

Education

• Duke University - The Fuqua School of Business

  Master's degree

  2016 — 2018

• Lahore University of Management Sciences

  Bachelor of Science - BS

  2010 — 2014