Salon Raj Joshi
- Role
- Tac Engineer at Fortinet
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Experience
Tac Engineer
Jan 2022 — Present
Providing technical support to Fortinet customers -Collection, analysis and change recommendations of configuration -Collection and analysis of customer network information as well as of packet tracing -Recommending corrective actions based on gathered data and its analysis -Running real-time phone or remote access sessions with customer -Replicating customer environments on the lab equipment to identify the root cause-Providing technical documentation regarding different aspects of configuration, release notes for firmware versions, and other KB articles-Analyzing and troubleshooting security faults in client’s networks-Analyzing flow of network traffic, taking packet capture using Fortinet built-in Sniffer tool and Wireshark to troubleshoot problems, running debugs and diagnosing possible areas of cause-Stopping network attacks like DHCP snooping, CAM table attacks, rouge servers, a man in the middle attacks, SQL injection, etc using IPS-Solve complex IP routing problems associated with BGP, OSPF, IS-IS, multicasting, and RIP, such as route installation, route advertisement, route redistribution, route summarization, route flap, and neighbor relationships-Configuring and fixing VPNs (IPSec, SSL, ADVPN, OCVPN)), site to site as well as remote-client, UTM (Antivirus/Antispam, Web/Email Filtering, Application Control, Data Leak Prevention and Intrusion Prevention) features to ensure solid network security. Firewall policing, user accounts and groups management- Fixing High availability and virtual domains (VDOM) issues- Remote authentication using LDAP, RADIUS, Single-Sign-On. Using two-factor authentication with hard-token or soft-token- Fixing Technologies include SD-WAN, Routing problems (Static,RIP, OSPF,BGP )- Posting Kb articles
Education
Advanced College of Engineering & Management
Bachelor of Engineering - BE, Electronics and Communications Engineering
2015 — 2019
Oasis English School
SLC
2012 — 2013
St Augustine School
School
2003 — 2012
Milestone International College
+2, Computer Science
2013 — 2015
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