Saloni Rastogi
Operations Lead at Amazon | Data Visualisation | Process Improvement | Data-Driven decisions | Lean Six Sigma | Stakeholder Management
- Role
- Operations Lead at Amazon
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Saloni Rastogi
I am an Operations Lead with 4+ years of experience at Amazon, specializing in transforming data into actionable insights, streamlining processes, and driving cross-functional initiatives that enhance efficiency and customer satisfaction.Key Highlights: • Ensure 3rd-party partner metrics align with Amazon’s business goals and operational standards. • Create and publish weekly business reports (WBR) for leadership, enabling data-driven performance monitoring and strategic decision-making. • Analyze and visualize PAN India concession data to identify abuse patterns; insights influenced policy changes that reduced issue-prone orders and lowered operational costs. • Resolve customer escalations within SLA through root-cause analysis and process improvement mechanisms such as Gemba Walks, LI Audits, and Order Audits.Skills - Proficient in SQL, Amazon Quicksight, and Excel for data extraction and analysis, with a proven track record of converting raw data into meaningful business insights.
Experience
Operations Lead
Oct 2023 — Present · Gurugram, IN
Education
Motivational Pathway
Bachelor of Technology - BTech, Computer Science
2009 — 2013
Vira College Of Engineering - India
Bachelor of Technology
2009 — 2013
Skills
- Asp.net
- Html
- Software Development
- Mysql
- Javascript
- Testing
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