Saloni Jaggi
Inside Customer Success Manager at Zscaler
- Role
- Inside Customer Success Manager at Zscaler
- Location
- Chandigarh, IN
- LinkedIn followers
- 500 followers
About Saloni Jaggi
A software sales professional with 5+ years experience in Customer Service and Sales. Passionate about increasing business profitability. Having a ‘customer first’ mindset allows me to focus while taking information, understand clients needs, recommend solutions and build lasting relationships. All of this has helped me build strong client relationships, demonstrate ability to cope with a complex and changing environment while projecting a positive sales attitude. I would love to work both as an independent contributor and collaborative team member.Key Areas of Expertise- After Sales Support- Account Handling- SaaS Sales- B2B Sales- Business Development- International Business- Client/ Vendor Relations- Negotiations- Advanced Presentations Skills- Interpersonal Skills- Renewals of existing licenses- Working experience across the globe (Oceania, Apac, Europe and America)
Experience
Inside Customer Success Manager
May 2018 — Present · Chandigarh, IN
Be the key advocate for our Customers on behalf of Zsclaer with a focus on Transformation, Engagement and Experience.Engaged in End to End Customer Success. Work with customers to maximize customer value realization by ensuring a productive partnerships that meets customers’ aims.Work closely with Sales teams to help transition the account from Pre-Sales to the Customer Success Management program and identify expansion opportunities.Interact with CISO/CIO/Director/Manager Level stakeholders.Deliver Quarterly Service reviews to customers.Consistently meet and exceed daily and weekly call goals for providing touch points for existing customers.Understand customer pain points and help drive escalations by coordinating between Product Management, Support groups and other cross teams.Working for EMEA (UKI, ME and SA) Geography.
Education
Kendriya Vidyalaya No. 1
Class XII, Science
2007 — 2009
Rayat Bahra Institute of Engineering and Nano-Technology, Hoshiarpur.
Engineer’s Degree, Electronics and Communication Engineering
2009 — 2013
Indira Gandhi National Open University
PGDIM, Marketing and HR, A
2014 — 2018
St. Antony‘s Convent School
Class X
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.