Salomine J.
Group Benefits @Canada Life
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WORK HISTORY
Group Benefits @Canada Life
Provide exceptional client service experience through remote connection with clients via telephone and email. Effectively troubleshoot/resolve inquiries using various systems and tools in a timely manner. Provide accurate responses to plan members and providers. Knowledge of dental benefits plans, regulations, and industry standards. Familiarity with claims processing procedures. Offering general support to peers e.g. translation of federal system training documents. Strong communication skills - both written and verbal.Ability to handle sensitive information with confidentiality. Organized and able to work in a dynamic and changing environment
EDUCATION
Andre-grasset College
Business administration
Pensionnat du Saint-Nom-de-Marie
DES, High School/Secondary Diplomas and Certificates
Lasalle College
DEC, Fashion/Apparel Design
ABOUT SALOMINE J.
With over a decade in the fashion industry, my journey has evolved into a multifaceted career encompassing language translation and fashion instruction. At TransPerfect, I leverage my fluency in French and English to deliver precise translations, contributing to global communication. My role as a Fashion Instructor brings my management skills to the forefront, leading educational initiatives with a focus on inclusive design and technical specifications.The team at TransPerfect and my students benefit from my dedication to fostering collaborative environments and my commitment to quality. By developing comprehensive lesson plans and content, I support learners in achieving proficiency across design and linguistic disciplines. This collaboration enhances my ability to adapt to new cultures, as evidenced by my relocation to Hamilton, where I continue to engage with the community and embrace opportunities for growth and development.
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