Salman Mulla Syed
Associate Manager Site Reliability Operation @Zeta
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WORK HISTORY
Associate Manager Site Reliability Operation @Zeta
Hyderabad, IN
Own reliability and availability of mission-critical fintech SaaS platform serving 1M+ users.* Defined and operationalized SLIs/SLOs aligned with business-critical APIs and transaction flows.* Reduced MTTR by improving monitoring coverage and structured incident response framework.* Led high-severity (P1) incident bridges, drove root cause analysis, and ensured long-term fixes.* Partnered with Engineering teams to implement reliability improvements in Kubernetes workloads.* Improved production deployment governance and reduced change-failure rate.* Mentoring SREs and driving operational excellence culture.
EDUCATION
JNTU Anantapur
Bachelor's degree, Engineering
ABOUT SALMAN MULLA SYED
As a DevOps Engineer at Zeta, I lead a team of junior Sysops and manage the project using JIRA and Confluence. I have 6+ years of hands-on experience in architecting, automating, and optimizing mission-critical deployments over large infrastructure, using tools such as Jenkins, Docker, Kubernetes, Ansible, and Git. I have successfully created and maintained automated CI/CD pipelines for code deployment, resulting in the elimination of 70% of manual work and escalation of work efficiency.(50 tokens)I have also designed and built the DevOps Reference architecture for the projects, laying out the groundwork for all the applications in the department. I monitor, analyze, and report performance statistics for cloud-hosted environments, using AWS CLI, EC2, S3, CloudFront, Zabbix, and Grafana. I have a Bachelor\'s degree in Engineering from JNTUA College of Engineering, Anantapur, and I am AWS Certified Solutions Architect (associate). I am passionate about developing application performance management to measure and act upon performance data, and I strive to improve the development and operations processes inside the team.(50 tokens)
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