Salman Kadiwala
Senior Support Lead @Ubiquiti Inc.
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WORK HISTORY
Senior Support Lead @Ubiquiti Inc.
Mumbai, IN
EDUCATION
University of Mumbai
Bachelor's degree
ABOUT SALMAN KADIWALA
As a seasoned Senior Team Lead contributing to the success of Ubiquiti, a prominent player in the tech industry, I bring a wealth of experience in team management and operational excellence. My passion lies in driving positive change and enhancing team performance. In my current role at Ubiquiti, I actively manage daily operations, review initiatives for productivity improvement, and empower my team to exceed business targets. With a customer-first approach, I coach agents to ensure positive resolutions that benefit both customers and the business. Currently, I am leveraging AI to boost productivity, enhance business value, and elevate employee and customer experiences. My focus extends to multiple projects, where I spearhead efforts in UX/Bug identification and implement improvements within specified timeframes. Thriving in the dynamic tech industry, I am committed to pushing the boundaries of innovation and contributing to the ongoing success of Ubiquiti. Let\'s connect and explore how my expertise in team leadership and AI-driven initiatives can bring value to your organization.#TechLeadership #OperationalExcellence #AIInnovation #Ubiquiti #CustomerExperience
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