Salman Chowdhury

Test Analyst @Ptp

Client: The Franchise Tax Board for the State of California• Leading Test Management activities and executing testing for various applications, including Web application and Voice Application (IVR) • Designing and developing comprehensive test cases for IVR system covering both speech and DTMF functionalities. • Creating and implementing test cases on TFS for EDR2 Functionality. • Executing tests for Natural Language Understanding (NLU) grammar, ensuring accuracy and functionality. • Utilizing Azure DevOps (Formerly TFS) for writing test plans, tracking work and managing defects. • Facilitating weekly QA team meetings, fostering collaboration and knowledge sharing. • Conducting testing on java based self-service application and IVR system. • Analyzing technical requirements to developing effective testing strategies. • Generating documentation to ensure team knowledge and support efficient workflow. • Performing system testing, regression testing, end to end testing to ensure application quality. • Actively participating JAD session with the business, providing valuable insights and documentation.