Salman Aziz
Worked with amazon
- Role
- Virtual Customer Support at Amazon
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Salman Aziz
I am a Customer Service Associate working at Amazon. I am proficient in deliver timely…
Experience
Virtual Customer Support
Sep 2020 — Present
Delivered timely, accurate and professional customer service to all Amazon customers in India and North America• Assisted customers in expediting orders and correcting post-sales problems in India and North America• Communicated with customers primarily through mail, chat and phone and utilise a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment• Received an average 90 percent customer satisfaction till date, 15 percent higher than company average• Handled 45+ calls, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services• Memorized all company products and services to be able to answer customer questions quickly and efficiently• Solved billing problems and handled customer inquiries
Education
University of Rajasthan
Bachelor of Arts - BA
2013 — 2016
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.