Salman Areeb Khan

Manager Customer Experience & Retail @Costcutter

Cardiff, GB

Oversee sales operations, ensuring excellent customer service and sales performance• Order stock and maintain optimal inventory levels to ensure product availability and minimize waste• Receive and stock merchandise, ensuring accurate labeling and signage• Coordinate with vendors and third-party suppliers• Conduct regular inventory audits to identify discrepancies and optimize stock levels• Lead and train a team of sales associates to provide exceptional customer service and achieve sales goals• Manage inventory, visual merchandising, and store appearance• Implement company policies, procedures, and initiatives• Analyze sales data and provide insights to improve performance• Collaborate with management to achieve store goals and objectives• Manage digital channels for business• Conduct performance evaluations and provide constructive feedback to associates• Address customer complaints and resolve issues in a timely and professional manner• Maintain a safe and secure shopping environment, adhering to loss prevention protocols• Participate in recruitment, selection, and onboarding of new associates• Coordinate sales promotions, events, and displays• Manage cash handling, deposits, and reconciliation processes• Ensure compliance with company standards, laws, and regulations• Identify opportunities for process improvements and implement changes as needed• Foster a positive and inclusive work environment, promoting teamwork and associate

SSC Garrison Boys High School

Science, Science

Punjab University

BA, 2006; Statistics,& journalism

HSSC (2003) City Center For Information Technology

Intermidate in Computer Sciences, Computer Sciences

University of the Punjab

BA/BCS, Statistics, Journalism, Computer Sciences

University of South Wales

MSc Management, Business Administration, Management and Operations