Sally Ockwell
Business Transformation Product Owner @Virgin Media O2 Business
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WORK HISTORY
Business Transformation Product Owner @Virgin Media O2 Business
Reading, GB
Capability Product Owner across care, service and in-life, mapping system capability to business need, capturing requirements, whilst driving business simplification, unification, optimisation and automation and delivering tangible business outcomes. Followed agile delivery methodology, writing Epics and overseeing feature development. Managed change and adoption when rolling out the capabilities. Systems - Salesforce Service Cloud and AWS Amazon Connect voice and chat.
EDUCATION
Coventry University
Electronics and Communications Engineering
University of Leicester
Master of Business Administration (M.B.A.), Business, Management and Marketing
SKILLS
ABOUT SALLY OCKWELL
A results-orientated business leader with a proven track record of working in an agile environment, driving enhanced end user customer experiences and operational transformations to achieve desired business outcomes. Comfortable with strategic development as well as detailed hands-on execution. A proven track record in managing and inspiring both small and large teams, collaborative working, strong relationship building with stakeholders at all levels and driving innovation and change. Excels at problem solving, change management, process optimisation and operational simplification to deliver measurable results.A wide breadth of experience across technology, product, marketing and business transformation.
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