Sally Day

Global Customer Service Manager @Det-Tronics (Detector Electronics, LLC)

Swindon, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2022 — Present

Global Customer Service Manager @Det-Tronics (Detector Electronics, LLC)

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Swindon, GB

Responsible for the US and UK based customer service teams to support the global customer base.

SKILLS

Project ManagementSystems EngineeringLeadershipAutomationBusiness Process ImprovementService ManagementEngineeringSecurity ClearanceProgram ManagementInformation AssuranceSecurityChange ManagementSix SigmaIntegrationProcess ImprovementEngineering ManagementMicrosoft ProjectContract ManagementProject DeliveryContinuous ImprovementTrainingStrategic LeadershipManagementTeam BuildingService DeliveryMentoringOperations ManagementElectronicsTeam LeadershipCustomer ServiceMilitaryTeam ManagementProject PlanningOrganizationTroubleshootingDodCoaching

ABOUT SALLY DAY

An experienced professional with a proven track record in improving business processes, defining customer service strategy, leading and empowering teams with a clear, direct leadership style. Significant experience in operations including P&L management, vendor, contractor management, logistics and inventory management. Since 2022, the strategic customer service lead with the mission to provide customer service excellence across the global customer base. Operational and legal director responsibility for the UK.

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