Sally Davison
Senior Customer Success Manager @Thomson Reuters
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WORK HISTORY
Senior Customer Success Manager @Thomson Reuters
London, GB
SKILLS
ABOUT SALLY DAVISON
I help corporate legal departments streamline legal operations, adopt technology effectively, and deliver measurable improvements in efficiency, visibility, and control.With 25+ years of experience across legal operations and finance (including 13 years at Thomson Reuters), I bring a practical, in-house-minded approach to solving operational challenges—balancing process, people, and data. I also have 10+ years of hands-on experience with Legal Tracker, supporting customers from onboarding and workflow design through optimisation, reporting, and long-term strategic use.I\'m at my best when I\'m building trusted partnerships: understanding what \"good\" looks like for your team, helping you get full value from the solutions you\'ve invested in, and proactively identifying opportunities to simplify workflows and strengthen reporting.If your priorities include improving adoption, standardising processes, and turning Tracker insights into action, I\'d love to connect.
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