Sally Mahoney
Associate Director, Compass Center of Excellence at Otis Elevator Company
- Role
- Associate Director, Compass Center of Excellence at Otis Elevator Co.
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Sally Mahoney
Leader of Center of Excellence team supporting Otis Elevator\'s Compass Destination Dispatch and Elevator Management System products worldwide. Leader with experience in worldwide development programs and service operations. Technical expert with background in engineering, software development, IoT, and remote service.
Experience
Associate Director, Compass Center of Excellence
Jul 2019 — Present
Leader of Center of Excellence (COE) team supporting Otis Elevator\'s Compass Destination Dispatch and Elevator Management System products worldwide. The COE is a highly skilled customer focused team with elevator destination dispatching and technology expertise, responsible for onsite and remote field assistance and troubleshooting, support for sales & ordering, network & access control integrations, custom solutions, field installation methods, training, software tools, elevator traffic analysis, software and product upgrades and new product introductions. Daily collaboration with worldwide teams in engineering, digital, data analytics, cybersecurity, sales & marketing, product management, supply chain, quality, manufacturing and field operations.
Education
Rensselaer Hartford Graduate Center Inc
M.S.Computer Science
1991 — 1996
University of Connecticut
B.S. Computer Science & Engineering - Magna Cum Laude
1984 — 1988
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