Sally Bogg

WORK HISTORY

EDUCATION

SKILLS

ABOUT SALLY BOGG

I am a tea drinking, northern lass with a keen interest in Health Tech, Customer Service Excellence and Higher Education. I am a motivated, adaptable and flexible ITSM Professional, qualified to ITIL Expert. I am a strong leader that brings passion, energy and drive to everything I do. Using a creative and collaborative approach to continual service improvement I have developed highly respected, motivated and award winning teams. I am keen to support the empowerment and enhancement of women in IT and I have been recognised for a number of industry awards including The SDI Distinguished Contributor of the Year 2025, the Ashley Hannah Contributor of the Year ITSMf 2024, Team Leader of the Year at the FDM Everywoman in Tech Awards 2019, Business Role Model of the Year in the Women in IT Awards 2018 and Inspirational Leader of the Year at the IT Service & Support Awards 2017. In 2021 and 2023 I was recognised as one of the top 20 most inspirational Women in Tech in the Leeds digital community. An alumni of Leeds Beckett University I joined IT Services as Head of End User Services in December 2015, where my role was to lead, develop and manage the teams responsible for end user services. In December 2018 I was promoted to the role of Head of Service Management where I had responsibility for driving forward the departmental service management and customer engagement strategy. I joined NHS Digital in May 2020 as part of the Live Services Directorate where I lead the cross cutting functions, contributing to the running and operation of business critical infrastructure and technology that underpins health and social care in England.