Nancy Kolodziej

About Nancy Kolodziej

I am a Certified Salesforce Professional with a passion for efficiency and solving…

Experience

1. Salesforce Administrator

   Specified Technologies Inc. (STI Firestop)

   Jan 2023 — Present

   Serve as a solo administrator to manage and configure Sales Cloud and Service Cloud and to provide training and support for all users- Clean and import data- Responsible for training all Users: Using self-created documentation and videos, developed 18 training courses in the Docebo learning management system (LMS) for all of our Sales team members- Helped oversee a reconfiguration and relaunch of Sales Cloud- Assisted in the configuration and launch of Service Cloud- Use Flow to automate processes, including the creation of parent/child opportunity relationships, notifications, etc- Use Jira, Cloudingo, and Salesforce Inspector- Gathered business requirements and then configured Salesforce to meet business demands and user groups\' needs- Configured customizations for individuals and groups (i.e, developed a custom home page using Visualforce, Lightning App Builder, custom reports, etc.)- Create reports and dashboards- Establish and maintain security settings in Salesforce (org-wide defaults, profiles, roles, permission sets, and groups).

Education

• Lehigh University

  Ed.D., Elementary Education: Literacy

• East Stroudsburg University of Pennsylvania

  Bachelor of Science - BS, Elementary Education and Teaching

• Cloud Code Academy

  Computer Programming, Specific Applications

• East Stroudsburg University of Pennsylvania

  Master of Education - MEd, Reading Teacher Education

• Montclair State University

  Bachelor of Science - BS, Commercial Recreation & Tourism