Kamal Singh
Customer Success Manager | Driving Retention, Renewals & Customer Value
- Role
- Business Development Manager at HDFC Life
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Kamal Singh
Customer Success and Account Management professional with 5+ years of experience across insurance, digital marketing, and travel industries.I’ve worked closely with customers post-sale handling onboarding, relationship management, renewals, and long-term engagement. My focus has always been on understanding customer needs, solving problems proactively, and ensuring customers see real value from the solutions they use.I’ve consistently driven repeat business and account growth by acting as a trusted point of contact and collaborating with internal teams to improve the customer experience.I’m now transitioning into a Customer Success Manager role, where I can help customers achieve measurable outcomes, improve retention, and build long-term partnerships.Skills: Customer Success, Account Management, Retention, Renewals, CRM (HubSpot, Zoho, Salesforce)
Experience
Business Development Manager
Sep 2025 — Present · Jaipur, IN
Key Responsibilities & Contributions:Manage customer relationships post-sale, including onboarding, engagement, and renewalsAct as the primary point of contact for customer support and relationship managementAchieved 30% revenue growth through account expansion and retentionCollaborate with internal teams to resolve issues and improve customer satisfaction
Education
Modern Senior Secondary School.
High School Diploma
Parishkar College of Global Excellence, Jaipur
Bachelor of Science
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