Salena Moore
Senior Instructional Designer @UnitedHealth Group
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WORK HISTORY
Senior Instructional Designer @UnitedHealth Group
Collaborated with managers, stakeholders and leaders from the New Mexico Medicaid Healthplan to develop state-specific onboarding training for Care Coordinators• Transformed a 10-day national ILT training to a 5-day self-paced training bycollaborating with clinical trainers and other instructional designers• Spearheaded a more personalized approach to ongoing training for care coordinatorsIn the New Mexico Medicaid market by creating a 5-day Comprehensive Needs Assessment (CNA)Training• Organized and lead the creation of a 5-day onboarding program, including both ILT and Elearning, for care coordinators in a newly established Medicaid market in Idaho• Created an interactive elearning educating Care Coordinators on how to properly utilize the CommunityCare Electronic Medical Record (EMR)• Collaborated with directors from the IT and Clinical Operations Department to create an introductory video and self-paced learning to train all staff in the entire Community & State on a revolutionary way of viewing patient data
EDUCATION
Syracuse University - Maxwell School of Citizenship and Public Affairs
Bachelor's
Syracuse University
Bachelor of Arts
Syracuse University - Maxwell School of Citizenship and Public Affairs
Policy Studies
Peck Consulting Llc | Storyline Project Lab
Certification
SKILLS
ABOUT SALENA MOORE
I focus on curating intuitive and engaging learning experiences for a diverse audience of…
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