Saleh Faradjnya
Sr Manager, Technical Support @Recast
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WORK HISTORY
Sr Manager, Technical Support @Recast
St Louis Park, MN, US
As Sr. Manager, Technical Support, ill be leading a dynamic team of Technical Support Engineers across North America! My focus will be on fostering professional growth, building a culture of curiosity, empathy, and excellence, and driving impactful customer experiences.
EDUCATION
Strayer University
Bachelor's degree
SKILLS
ABOUT SALEH FARADJNYA
END USER TECHNICAL IT LEADERSHIPSoftware & Hardware Support | Proactive Environment Management | Data & Report AnalysisI have spent the past four years mastering multiple leadership roles within the End User Services space in a Fortune 500 company. My experiences have left me fascinated with how important functionality, ease of use, and performance of technology is. In the current and future landscape, I see huge opportunities to move forward in the areas of efficiency and automation. I have learned to wear different lenses when it comes to analyzing data within these business spaces, and have grown even more excited to manage and partner with smart technical individuals.A few skillsets related to this space: • ServiceNow• Break Fix Management • Strategic Planning & Analysis• Incident Management• Nexthink Proactive Tool• Inventory Management• Data Analysis• Microsoft Teams• MS Active Directory• Agile & ITIL Training• Report Automation• Pluralsight
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