Sandra Salcedo Richardson

Workforce Transformation Leader | HR Tech, Operating Models & Applied AI

Role
Strategist at Mosaic Consulting Group
Location
Indianapolis, IN, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sandra Salcedo Richardson

I lead workforce and enterprise transformation at the intersection of HR technology, applied AI, and operating model design. I partner with CHROs, HR Operations leaders, and Transformation executives to modernize complex, multi‑location organizations—building people‑centered digital ecosystems that scale.Transformation Results• Redesigned the iCIMS experience for 10K employees—80% faster hiring cycle + 50% lower admin cost• Digitized manager self‑service for 200+ locations, removing manual transactions annually• Built HR analytics capability that increased C‑Suite strategic requests by 30%• Delivered $1.2M annual savings via enterprise document management modernization• Developed AI‑driven forecasting, anomaly detection, and automated workflow solutionsWhat I Specialize In• Large‑scale workforce and HR technology transformation• Operating model redesign to support growth and digital strategy• Current/future‑state assessments, process mapping, and decision frameworks• Systems architecture across HCM, WFM, ATS, and enterprise platforms• Data governance, workflow optimization, and cross‑platform integrationsAI & Innovation Leadership• Identifying practical AI opportunities aligned to workforce and operational needs• Implementing predictive models for forecasting, trends, and planning• Deploying AI‑assisted data quality and anomaly detection• Introducing conversational AI to reduce workload and elevate user experience• Designing automation frameworks that increase accuracy and reduce manual effortHow I WorkI lead cross‑functional teams through complex transformation, aligning HR, IT, Finance, and Operations around a unified strategy. I bring clarity, structure, and a human‑centered approach—ensuring transformation is scalable, sustainable, and tied to real business value.

Experience

  1. Strategist

    Mosaic Consulting Group

    Apr 2025 — Present

    I lead strategic transformation initiatives across HR, WFM, and enterprise systems—ensuring technology works for people, not the other way around. My work integrates systems thinking, change management, and AI‑enabled innovation to help organizations modernize processes and maximize ROI.Core Focus Areas>Technology, process, and organizational assessments>Future‑state operating models + transformation roadmaps>AI strategy and ethical implementation>Stakeholder alignment, decision frameworks, and facilitation>Change readiness, adoption planning, and user‑experience designKey ImpactsEnabled Mosaic teams to leverage AI, predictive analytics, and automation to streamline workflowsLed complex functional design and configuration efforts that improved client decision‑makingSupported enterprise transformations through process modeling, current/future state mapping, and value‑case development

Education

  • Indiana University Bloomington

    Bachelors of Science in Public Affairs, Public & Non-profit Management, Spanish (minor)

Skills

  • Microsoft Office
  • Human Resources Information Systems (Hris)
  • Onboarding
  • Benefits Administration
  • Ultipro
  • Document Lifecycle Management
  • Training
  • Public Speaking
  • Employee Relations
  • Human Resources
  • Hris Database Management
  • Sourcing
  • Employee Benefits
  • Community Outreach
  • Interviewing
  • Talent Acquisition
  • Social Media
  • Program Development
  • Management
  • Program Management
  • Interviews
  • Time Management
  • Peoplesoft
  • Recruiting
  • Fmla

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Sandra Salcedo Richardson — Strategist at Mosaic Consulting Group in Indianapolis, IN, US | Unifers