Salah Himmo
Scrum Master with MBA, EFTPS and 6C Security Clearance
- Role
- Senior Software Engineer at Fiserv
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Salah Himmo
Project/program oriented consultant capable of managing a team or working individually. Strengths include initiative, planning, follow-through, and organization. Expertise and accomplishments include: • Implemented BMC-Remedy software and integrated it with several applications (TelAlert, ESP, NetCool, DotNet) • Reported and reviewed ADP - EV3 SQR issues related to payroll software in large corporations. Consulted with clients to determine requirements and application of the software. • Worked on team integration between US-India Project Horizon and was a core team member and SME during the project. • Coached the AT & T MBA class of 2008. • Available 24x7 during all the implementation and supported teams in multi-time-zone.Specialties: Over 10 years of IT experience in Telecom industry.
Experience
Senior Software Engineer
Aug 2015 — Present
Certified Scrum Master and working in Agile methodology the last two years. ServiceNow transformation work from BMC Remedy. Cloud deployment managing upgrades and maintenance of the ITIL toolset in addition to service catalog build out using ServiceNow.
Education
Georgia Institute of Technology
Certified Scrum Master
2018
Kennesaw State University - Michael J. Coles College of Business
EMBA
1999 — 2001
Kennesaw State University
Certified Managerial Coach
2009
Jacksonville State University
BS, Computer Science
1992 — 1994
Skills
- Sql
- Visio
- Disaster Recovery
- Business Analysis
- Integration
- IT Strategy
- IT Service Management
- Change Management
- Telecommunications
- Perl
- Requirements Gathering
- Configuration Management
- Business Intelligence
- Troubleshooting
- IT Management
- Remedy
- Enterprise Architecture
- Bmc Remedy
- Software Project Management
- Vendor Management
- Itil
- Agile Methodologies
- Cross-Functional Team Leadership
- Application Development
- Unix
- Web Services
- Project Management
- Incident Management
- Software Development
- Project Planning
- Data Warehousing
- Itil Certified
- Testing
- Sharepoint
- Databases
- Release Management
- Process Improvement
- Requirements Analysis
- Software Documentation
- Sdlc
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