Sal Ramirez

General Director of Operations @Call Center Services International

Chula Vista, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

General Director of Operations @Call Center Services International

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Tijuana, MX

Proven leader with a successful track record in optimizing call center operations and primarily caring for its people. Aspiring to bring a strategic vision, operational excellence, and transformative leadership in the role of General Director of Operations. I drive efficiency, enhance customer experiences, and achieve financial objectives. I bring innovative solutions to elevate team performance and overall organizational success. Ready to leverage a comprehensive skill set to lead a call center operation to new heights of excellence.

EDUCATION

N/A

Universidad de Estudios Avanzados

Bachelor of Business Administration - BBA, Business Administration and Management, General

SKILLS

NegotiationCoachingSalesStrategic PlanningLeadershipCustomer ServiceTeam LeadershipTeam BuildingManagementBusiness DevelopmentOperations ManagementNew Business DevelopmentProject ManagementBusiness StrategyBusiness Process Improvement

ABOUT SAL RAMIREZ

Establishing Contact Centers For Top U.S. Companies Seeking Nearshore Competitive Advantages.

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Sal Ramirez — General Director of Operations at Call Center Services International in Chula Vista, CA, US | Unifers