Sakthivel Ramasamy

Engineering Leader | AI-Native Engineering Transformation | Salesforce — B2B Commerce Cloud & Payments | PayPal — Credit & Transaction Risk · Regulatory Compliance · Mobile Engineering | 20+ Years

Role
Senior Engineering Manager at Salesforce
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Sakthivel Ramasamy

Engineering leader with 20+ years of scaling mission-critical platforms across Salesforce and PayPal — bridging deep technical foundations with an AI-first vision for how teams think, build, and ship. At Salesforce, leading B2B Commerce Cloud engineering across Payments, Cart & Checkout, and Store Enablement — delivering native payment integrations (Stripe & Adyen), multi-storefront merchant experiences, and open-source storefront components adopted by enterprises like Siemens and Cona, demoed at Dreamforce 2025. Currently spearheading one of Salesforce\'s first AI-Native Engineering Delivery Pilots — embedding NotebookLLM, Claude Code, and agentic workflows across the full SDLC, from planning artefacts through to automated feature delivery. Driving 100% AI tool adoption across engineering teams and leading org-wide AI upskilling as a certified AgentBlazer Champion. At PayPal, grew the Bangalore Credit Risk platform into a Centre of Excellence supporting $50Bn+ TPV, architected BNPL and revolving credit risk platforms driving US market leadership, built a Fraud Investigation Platform generating $250M in additional credit approvals, and scaled mobile engineering from $700M → $27Bn in transaction volume across a 30+ engineer organisation. Specialties: AI-Native Delivery · Agentic AI & LLM Workflows · B2B Commerce Cloud · FinTech Payments · Credit & Transaction Risk · BNPL Platforms · Centre of Excellence Building · Microservices Architecture · Engineering Leadership · Cross-Geo Team Management · Developer Productivity · Agile SDLC

Experience

  1. Senior Engineering Manager

    Salesforce

    Nov 2023 — Present · Bengaluru, IN

    AI-Native Engineering TransformationSpearheading one of Salesforce\'s first AI-Native Engineering Delivery Pilots — integrating NotebookLLM & Claude code AI suite for planning artefacts (HLD, LLD, user stories, test plans) with agentic skill-based execution to automate end-to-end feature delivery. Drove 100% adoption of AI-assisted development tools (Cursor, Claude Code) across the engineering org. Certified AgentBlazer Champion, leading AI upskilling through brown bag sessions across B2B and OMS domains. Payments & Platform LeadershipLed enterprise payments strategy across the E2E Payments org — delivering native integrations with Stripe & Adyen, gateway solutions, and cross-cloud integrations. Architected multi-storefront PayNow flow enabling merchants to run dedicated payment stores alongside B2B and D2C channels, unlocking new merchant revenue streams. Commerce & Storefront DeliveryLed open-source initiative for B2B Commerce storefront components, demoed at Dreamforce 2025 — reducing enterprise customisation effort by 50%, adopted by Siemens and Cona among others. Shipped top customer-requested capabilities including Gifting and Request for Quote (RFQ) for 500+ B2B enterprise clients (Dell, Shell, Canon). Org & Delivery ExcellenceExecuted domain consolidation with 80+ global KT sessions (India/US) maintaining 100% SLA compliance and zero customer impact. Hired and onboarded 8 engineers in 2 months; achieved 100% on-time milestone execution with zero post-launch critical defects. Mentored Tech Lead to Principal/Director level; consolidated 12 distributed teams into 2 unified execution teams during org restructuring.

Education

  • Dayananda Sagar Institutions

    Bachelor of Engineering (B.E.), Mechanical Engineering

  • Bangalore University

    Bachelor of Engineering (B.E.), Mechanical Engineering

Skills

  • Sql
  • Automated Software Testing
  • Agile & Waterfall Methodologies
  • Java
  • Mobile Devices
  • Payment Systems
  • Software Quality Assurance
  • Android
  • Product Development
  • Sun Certified Java Programmer
  • Mobile Applications
  • Mobile Commerce
  • User Acceptance Testing
  • Payment Card Processing
  • Product Launch
  • Life Science Industry
  • Mobile Technology
  • Enterprise Software
  • Software Project Management
  • Mobile Payments
  • Agile Methodologies
  • Management
  • Unix
  • Test Strategy
  • Software Development Life Cycle (Sdlc)
  • Certified Scrum Master Csm
  • Quality Assurance
  • Project Management
  • Test Automation
  • Web Services
  • Team Mentoring
  • Software Development
  • Scrum
  • Distributed Team Management
  • Product Management
  • Core Java
  • Collaboration
  • Requirements Analysis
  • Sdlc
  • Leadership

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Sakthivel Ramasamy — Senior Engineering Manager at Salesforce in Bengaluru, KA, IN | Unifers