Sakthivel Rajagopal

About Sakthivel Rajagopal

I am a vibrant, self-motivated, and energetic IT Security leader with over 25 years of proven success in driving service delivery excellence, enabling high-performing teams, and maximizing customer satisfaction. My expertise spans the full spectrum of security domains—Security & Risk Management, Asset Security, Communication & Network Security, Identity & Access Management, Security Assessment & Testing, and Security Operations.I excel at translating business objectives into robust security strategies, mitigating risk, and ensuring compliance with global standards. With a strong technical foundation in Cybersecurity, Information Security, and Network Security—backed by certifications such as CISSP, CCSP, CCNP, CEH, and ISO 27001:2013 Lead Auditor—I partner with stakeholders to build resilient, future-ready security programs.Security Strategy & Governance: Designed and implemented enterprise-wide security frameworks aligned to business goals, reducing risk exposure by 35%.Service Delivery Leadership: Directed multi-disciplinary security operations teams, achieving 98% SLA compliance and a 25% improvement in incident response time.People Enablement & Culture: Established continuous learning programs and mentorship tracks for over 100 security professionals, driving certification attainment and retention.Risk & Compliance Management: Led annual risk assessments, vendor security reviews, and compliance audits (PCI-DSS, HIPAA, GDPR), resulting in zero critical findings.Technical Architecture & Operations: Architected secure network designs, deployed next-generation firewalls and IAM solutions, and managed 24×7 Security Operations Centers.Security Assessment & Testing: Oversaw red-team/blue-team exercises, vulnerability management, and penetration testing, remediating 100% of high-severity findings within SLA.

Experience

1. Sr Service Delivery Manager

   Hexaware Technologies

   Jan 2024 — Present · Chennai, IN

Education

• Annamalai University

  Bachelor of Science - BS, Electrical, Electronic and Communications Engineering Technology/Technician

• Annamalai University

  Master of Business Administration - MBA