Sakshi V Dhavane
Customer Service Representative at IntouchCX | Loyola Graduate | Customer Support & Communication
- Role
- Customer Service Representative at IntouchCX
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Representative
Nov 2025 — Present · Hyderabad, IN
Managed high-volume international calls, ensuring SLA compliance and first-call resolution.• Delivered end-to-end customer assistance, including account inquiries and issue resolution.• Maintained accurate documentation using CRM systems and adhered to data privacy standards.• Escalated complex issues and collaborated with internal teams for timely resolution.
Education
Kendriya vidyalaya
Commerce
Loyola Academy, Hyderabad
Bachelor of Commerce - BCom
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