Sakshi Malik
E2E Supply Chain | eCommerce | S&OP / IBP | Demand & Supply Forecasting | Logistics & Distribution | Network Optimization | Working Capital Management | Cost-to-Serve | Last Mile Delivery | People Leadership
- Role
- Country Head, Amazon Flex & Ihs India at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sakshi Malik
Global Supply Chain Leader with 17+ years of experience driving end-to-end supply chain transformation, manufacturing excellence, and logistics optimization across FMCG and e-commerce industries. Proven expertise in Integrated Business Planning (IBP), demand forecasting, procurement, production planning, and route-to-market (RTM) design for high-growth, multi-category businesses.Demonstrated success in delivering P&L-aligned supply chain strategies that reduce cost-to-serve, improve service levels, and strengthen working capital efficiency across India and North America. Skilled in building future-ready, digital-first, and sustainable supply chains leveraging automation and data analytics. Recognized people leader with experience managing large, cross-functional teams and driving inclusion and capability development across global operations.
Experience
Country Head, Amazon Flex & Ihs India
Jan 2024 — Present · Bengaluru, IN
Built and Scaled Sustainable Last-Mile Delivery Channels:Headed a 90+ member team managing Amazon Flex (gig driver model) and “I Have Space” (Kirana store partnerships), delivering 38% of Amazon India shipments. Managed INR MM annual spend supporting ~25% volume variations with a fulfillment rate of 96% and 2X spike for national sale events (Prime Day, Diwali).• Launched Quick Commerce & High-Speed Delivery Capabilities:Led launch of Amazon Now, a first-of-its-kind quick commerce model globally for Amazon, enabling 15 mins grocery and essentials delivery. Partnered with tech and product teams to create multi-turn routing, differentiated offers experience, and incentive algorithms.• Introduced Global First Innovations in Partner Experience:Conceptualized and launched a fully digital, 2-hour onboarding model for Flex partners, referral-based recruitment, and reward mechanisms that improved retention by 30%. Recognized internally as a worldwide first innovation adopted across multiple Amazon geographies.
Education
Delhi College of Engineering
Bachelor of Engineering (B.E.), Mechanical Engineering
2002 — 2006
Indian Institute of Management Mumbai
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
2006 — 2008
Skills
- Business Process Improvement
- Project Management
- Distribution Strategies
- Strategy
- Supply Chain Management
- Business Analysis
- Process Improvement
- Inventory Management
- Demand Supply Planning
- Supply Chain
- Transportation Management
- Logistics Management
- Vendor Management
- Procurement
- Management
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