Sakshi Jaiswal
GRE - JLL - Client Site Accenture IEx- The St Regis Hotel Mumbai The Penthouse - Dining I Management Trainee at BLR Airport Lounge Services by TFS Performa | Batch Of 2019 Studied from IHM Mumbai
- Role
- Guest Relations Executive at JLL
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sakshi Jaiswal
A dedicated and results-oriented professional with a strong passion for the tourism and…
Experience
Guest Relations Executive
Jun 2024 — Present · Gurugram, IN
Responsible for shaping the organization\'s first impression by efficiently greeting and assisting clients, leaderships, and visitors. Manage front office operations in strict adherence to company policies, procedures, and performance standards, consistently achieving KPIs and service targets. Oversee visitor coordination, badge issuance, and conduct safety briefings, maintaining a professional and welcoming environment. Address and resolve guest concerns promptly, escalating issues when necessary. Ensure strict compliance with safety protocols and facilitate emergency procedures. Drive operational excellence by optimizing front office systems, leading staff training, and coordinating cross-functional teams to ensure exceptional service delivery.
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