Sakshi Bele

Sales Operations Specialist @Marston's PLC

Birmingham, GB

Monitored and analysed Key Performance Indicators (KPIs) for a team, implementing improvements that enhanced team efficiency and service quality.Oversaw daily branch operations, including opening and closing procedures, ensuring compliance with financial controls, company policies, and regulatory standards.Managed high-value transactions of approximately per day, processing payments, reconciling accounts, and ensuring accuracy in end-of-day financial reporting.Streamlined reporting processes by liaising with head office management, reducing operational delays and improving data accuracy.Delivered consistent client satisfaction by handling escalated customer queries and complaints with professionalism and timely resolution.Developed strong leadership, communication, and multitasking skills through managing high-volume client interactions in a fast-paced environment.

GONDWANA UNIVERSITY, GADCHIROLI

High School, Science with Maths

Savitribai Phule Pune University

B.E, Electrical Engineering

University of Birmingham

Master of Science - MS, Financial Management

CIMA

Chartered Global Management Accountant, Finance and Financial Management Services

BJM Carmel Academy, Chandrapur, India

Middle School