Sakshi Arora
Sr. Technical Customer Solutions @SearchStax | AI Solutions & Customer Success Leader | Enterprise SaaS | Technical Programs, Implementations, and Customer Adoption
- Role
- Sr Program Manager - Technical Customer Solutions at SearchStax
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Sakshi Arora
I’m a customer-facing technical program and solutions leader with 10+ years of experience in enterprise SaaS, helping customers implement complex products, accelerate adoption, and achieve business outcomes. I’ve built my career at the intersection of technology, customer strategy, and cross-functional execution — partnering closely with Product, Engineering, Sales, and Customer Success teams to deliver scalable solutions for global customers.Currently at SearchStax, I lead technical customer solutions in an AI-powered search environment, translating business needs into practical execution plans, managing complex implementations, and ensuring customers see value quickly. My strengths include stakeholder management, customer onboarding and adoption, technical problem-solving, process improvement, and driving alignment across teams in fast-paced environments.I’m especially drawn to roles in AI, technical program management, customer success, solutions engineering, and enablement where I can combine structured execution, strong customer intuition, and technical fluency to solve meaningful problems and scale impact.
Experience
Sr Program Manager - Technical Customer Solutions
Feb 2026 — Present
Education
Guru Gobind Singh Indraprastha University
Bachelor of Technology (B.Tech.), Computer Science
Northeastern University
Master's degree, Management Information Systems, General
Skills
- Analysis
- Leadership
- R
- Windows
- Ms Access
- Eclipse
- Omniture
- Ssrs
- Microsoft Office
- Data Structures
- Css
- Mysql
- Project Management
- Client Relations
- Microsoft Word
- Oracle
- Tableau
- Ms Sql
- C
- Programming
- Microsoft Excel
- Powerpoint
- Analytics
- Data Analysis
- Microstrategy
- Hql
- Xml
- Weka
- C++
- Core Java
- Business Analysis
- Javascript
- Research
- Sql
- Qlikview
- Kpi Dashboards
- Gliffy
- Management
- Java
- Html
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