Sakshi Rawal

About Sakshi Rawal

Software Engineer | 4+ Years Experience | Backend Development I am a Backend Engineer at Country Delight with 4+ years of experience in designing and optimizing high-performance backend systems. I specialize in building scalable, fault-tolerant architectures and have hands-on experience with microservices, event-driven systems, and cloud technologies. Technical Expertise Java, Spring Boot & Microservices – Designed and maintained scalable services handling high traffic. Apache Kafka – Implemented real-time event-driven architecture for asynchronous processing. System Design & Distributed Systems – Experience in designing scalable, fault-tolerant architectures. Optimized REST APIs & Database Performance – Improved query performance and reduced latency in MySQL & PostgreSQL. Cloud Technologies (AWS, Docker, Kubernetes) – Deployed and managed containerized applications in a cloud environment. Data Structures & Algorithms (DSA) – Continuously improving problem-solving skills to build efficient backend solutions. Key Achievements Improved response efficiency by 30% by optimizing the Complaint Management & Chatbot Systems. Built a Kafka-based event-driven system, reducing processing delays and improving scalability. Redesigned a critical backend service, cutting response time from 250ms to 90ms. Developed fault-tolerant microservices, minimizing system downtime and enhancing reliability. Currently upskilling in System Design, High-Performance Computing, and Advanced DSA to transition into a Senior Backend Engineer role. Actively seeking exciting opportunities in backend engineering and distributed systems. Let’s connect! Always open to discussions on scalable architectures, performance optimization, and career opportunities.

Experience

1. Software Engineer

   Country Delight

   Sep 2022 — Present · Gurugram, IN

   Backend Developer | Complaint Management & Chatbot Systems Designed & scaled a chatbot system handling 10K+ daily queries, improving response efficiency by 40%. Developed a dynamic, configurable chatbot system, enabling flow customization via decision nodes, reducing frontend dependency. Reduced mobile app releases & costs by enabling view component customization through backend configurations. Enhanced complaint resolution system, reducing average resolution time by 30%. Optimized API response times by 20%, ensuring faster issue resolution. Migrated legacy monolithic components to microservices architecture, improving system scalability. Integrated WebSockets for real-time chat between users & support teams. Led performance tuning for MySQL queries, reducing database latency by 35%. Mentored junior engineers in Spring Boot, Kafka, and DB optimization. Collaborated with frontend & product teams to enhance chatbot UI/UX. Tech Stack: Java, Spring Boot, Kafka, Redis, WebSockets, AWS, MySQL

Education

• Central Board of Secondary Education

  XII

  2015 — 2016

• Central Board of Secondary Education

  X, CGPA 9.8

  2013 — 2014

• Oriental Institute of Science & Technology

  Bachelor of Engineering - BE

  2016 — 2020