Sakshi Mamgain
Account Manager – Beauty & Wellness B2B (US Market) | Client Retention | Revenue Growth | Relationship Management
- Role
- Account Manager at Zoca
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sakshi Mamgain
As a Management Student at Christ University, I\'m currently enhancing my expertise in Business Administration and Management, with a focus on marketing to graduate in April 2025. My recent sales internship at Ultrapure Envirocare India honed my competencies in client acquisition, market research, and customer relationship management. With a foundation in advertising and project management, my academic journey has been complemented by practical organizational leadership experience.At Ultrapure Envirocare, we developed strategies to engage and retain customers, leveraging research and communication skills gained during my History studies at Gargi College. Collaborating with teams, we fostered organizational growth and client satisfaction. My commitment to continuous learning and adapting to dynamic environments aligns with progressive organizational cultures, aiming to bring fresh perspectives and collective success.
Experience
Account Manager
Nov 2025 — Present · Bengaluru, IN
Managing a portfolio of 125+ client accounts, ensuring consistent engagement and long-term relationship building.Achieved an exceptional low churn rate of 3% by proactively identifying risks and implementing effective retention strategies.Acted as the primary point of contact for clients, addressing concerns, resolving issues, and ensuring high satisfaction levels.Drove account growth and renewals through regular check-ins, performance reviews, and value-driven conversations.Analyzed customer behavior and usage patterns to improve client retention and product adoption.Collaborated cross-functionally with sales, support, and product teams to deliver seamless customer experiences.Identified upsell and cross-sell opportunities, contributing to overall revenue growth.Maintained accurate account records and tracked key performance metrics to optimize account health.
Education
CHRIST UNIVERSITY
Postgraduate Degree
2023 — 2025
Gargi College
BA HONS HISTORY
2018 — 2021
Convent of jesus and mary Dehradun
Bachelor's degree
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