Sakshi Kharbanda
Team Member @FIS
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WORK HISTORY
Team Member @FIS
Gurugram, IN
EDUCATION
Kota University, Kota
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT SAKSHI KHARBANDA
I bring nearly 4 years of extensive expertise in technical support and project administration, with a strong focus on enhancing operational workflows. In my previous role as a Senior Technical Support Advisor, I ensured high-quality customer service and effective technical assistance across various platforms, cultivating a diverse skill set in technical troubleshooting and customer relationship management. I take pride in my leadership abilities, having mentored team members and facilitated the onboarding of new hires to foster a collaborative work environment. My extensive knowledge of Azure Virtual Desktop, Remote Desktop Services, and Active Directory has enabled me to efficiently resolve complex technical challenges, ensuring seamless operations. With a comprehensive understanding of customer service best practices and technical support methodologies, I strive to align my efforts with industry standards, ultimately delivering exceptional support and enhancing overall customer satisfaction.
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