Sakshi Kalbalia
Consultant @Deloitte
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WORK HISTORY
Consultant @Deloitte
Hyderabad, IN
Project: Build a Lean-Agentic solution PoC for business to assist IVR call agents to handle customer calls smoothly.Role: As an lead Developer, she has worked upon building a solution for assisting live agent calls by providing hints, sentiments & set of instructions based on customer queries. Once the call was completed, the solution generates a comprehensive report for coaching agents on area of improvements. Tech Stack: Langchain using Gen-AI models, Python, Streamlit, Kubernetes, Azure
EDUCATION
Institute of Engineering & Management 104
Bachelor's of Computer Application, Computer Science
ABOUT SAKSHI KALBALIA
Sakshi is a certified multi-cloud data engineer, with expertise in Python and technologies like Pyspark & Apache Beam. Her experience encompasses designing, developing, and optimizing data pipelines, ensuring seamless data integration, implementing robust data solutions and orchestrating data ingestions. Currently, she is also enhancing her skills in Lean-Agentic solutions and leading multiple Gen-AI based projects.
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