Sakshi Jadhav
Customer Service Assistant @Racetrack
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WORK HISTORY
Customer Service Assistant @Racetrack
Glasgow, GB
Delivered excellent customer service in a fast-paced petrol station and retail environment.Processed cash and card transactions while maintaining accurate till management.Assisted customers with product enquiries and resolved issues professionally.Supported merchandising, stock replenishment, and store presentation.Prepared and served hot beverages, desserts, and quick-serve food items.Ensured compliance with retail regulations including Challenge 25 and hygiene standards.
EDUCATION
PTVA's Sathaye College
BMS, Business Management
University of Strathclyde
MSc in Finance and Management, Finance and Financial Management Services
ABOUT SAKSHI JADHAV
I am a management professional with experience in the financial services industry, particularly in customer service operations, financial analysis, and loan servicing. Over the past few years, I have worked with organizations like JM Financial Home Loans Ltd. and Anand Rathi Global Finance Ltd, where I gained hands-on expertise in managing customer relationships, ensuring compliance, and driving operational efficiency.One of my key achievements was contributing to revenue retention of ₹52 Cr through strong portfolio management, for which I was recognized with an Outstanding Performance Award (2023–24).Currently, I am pursuing my MSc in Finance and Management in the UK, where I am strengthening my skills in financial strategy, investment analysis, and global business management.I am passionate about building meaningful client relationships, leveraging data for decision-making, and driving value in the financial services domain.
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