Saket Kumar
🌱 Helping Learners Grow | Leading Placements @ upGrad | Student Engagement | Hiring & Corporate Relations | Management Consultant | Trainer | Ex-Fastjobs.io | Ex-Zolo
- Role
- Sr Program Manager - Placement Operations & Academics & L & d at upGrad
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Saket Kumar
About Me I’m an EdTech operations and program delivery professional with 7+…
Experience
Sr Program Manager - Placement Operations & Academics & L & d
May 2022 — Present · Bengaluru, IN
Built and managed strong working relationships with SMEs, freelancer mentors, and academic stakeholders to ensure smooth delivery of learning programs. Monitored and tracked ongoing academic projects, ensuring milestones were met and reporting progress to leadership. Oversaw financial payouts and reconciliations for mentors and contractors, ensuring accurate and timely transactions. Drafted, reviewed, and managed contracts & agreements with external mentors, resolving issues and maintaining compliance. Acted as the primary liaison between internal teams and academic partners, ensuring effective communication and conflict resolution. Maintained accurate academic documentation – attendance, student records, performance dashboards, and intervention tracking. Published and updated learning modules, assessments, and resources on LMS platforms to ensure timely access for learners. Led career immersion weeks, webinars, and workshops with industry experts, ensuring high learner engagement and satisfaction. Mentored and managed teams of external coaches & associates, driving accountability, performance, and continuous improvement. Identified inefficiencies in program execution and introduced process improvements to enhance learner outcomes and stakeholder experience.
Education
Army Public School Ranchi
High School
Skills
- Management
- Research
- Leadership
- Photoshop
- Customer Service
- Microsoft Word
- Microsoft Office
- Project Management
- Powerpoint
- Microsoft Excel
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