Saket Shubham
Senior Account Manager @Lauren Group
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WORK HISTORY
Senior Account Manager @Lauren Group
Pune, IN
Own 25+ strategic accounts in ITIS & Manufacturing sector with US$ 500K+ ARR to establish a trusted advisor relationship to drive & grow relationship with decision makers & C-Level execs. Drive renewals, upsell opportunities & Success Plans for the accounts. Work with customers for use-case evangelization to ensure that their expectations & goals are fully met. Establish, support, and grow relationships with executive sponsors, decision makers and C-level execs. Assess program risks, anticipate challenges, and provide escalation management when necessary. Establishing a trusted advisor relationship that works to increase product adoption & ensure customer’s overall satisfaction. Coordinate with project management to ensure smooth client on-boarding & project handovers. Work with customers to ensure they are leveraging the solution and achieving success and engaging in fee-based resources as necessary.
EDUCATION
MIT School of Business
MBA - Master of Business Administration, Business, Management, Marketing, and Related Support Services
ABOUT SAKET SHUBHAM
CIOs I work with face a common challenge — ageing data centre infrastructure, fragmented…
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